BOSWELL FARM COTTAGES BOOKING CONDITIONS

1. BOOKING
No booking shall be deemed to have been made until a booking form and remittance is received and confirmed in writing. If the details on the written confirmation are not correct then you should contact Boswell Farm immediately.

2. PAYMENT
Booking more than eight weeks in advance of your holiday:
To secure your booking we require a deposit of one third of the holiday cost. You may pay the balance at anytime up to eight weeks before the start of the holiday. Once confirmation of booking has been issued by us, you are responsible for the full rental.

Booking within eight weeks of your holiday:
The whole cost is payable immediately on booking. In the event of short notice bookings please see item 4.

3. CANCELLATION
If you cancel your booking you must immediately notify us by telephone and confirm in writing. In cases of cancellation the deposit is non refundable under any circumstances. Should your cancellation fall within 8 weeks of your arrival date the full rental will be payable. Boswell Farm strongly recommends that a cancellation insurance policy is taken out. We shall endeavor to re-let the cottage, and unless this is successful (i.e. the cottage is let for the same period and at the same price), the Hirer remains responsible for the balance of the hire. In the unlikely event of us canceling your holiday we will refund your monies in full. This is a summary only - we will send full insurance policy details with your holiday confirmation and further information is available on request prior to booking.

4. BOOKING SHORT BREAK HOLIDAYS
Holiday to be paid for in full at time of booking. In the event of a short notice booking, without time for postal confirmation or clearance of cheques, then full payment must be made in cash before the key is issued.

5. ARRIVAL
Your cottage will be available from 4.00pm on the date of arrival. Occupation before this time will not be allowed.

6. DEPARTURE
The cottage and site must be vacated by 10.00am on the day of departure.

7. NUMBER OF GUESTS
The number of people occupying the cottage must not exceed the number booked. The Owner reserves the right to refuse entry to the entire party if this condition is not observed.

8. OWNERS RIGHTS
We hope that Boswell Farm will provide a peaceful and relaxing holiday. The Owner reserves the right to decline accommodation to, or expel, any occupier or visitor for conduct which, in the Owners opinion is detrimental to the property or the comfort of guests. The Owner reserves the right of access to the cottages at all reasonable times for the purpose of inspection or to carry out any repair deemed necessary to the property or equipment, including gardening.

9. CLEANING & BREAKAGES
The Hirer is expected to leave the accommodation and its contents in a clean and tidy condition on departure. You are legally bound to reimburse us for replacement, repair or extra cleaning costs on demand. An inventory is provided and the Hirer is required to pay the cost of replacement of broken/lost items. Should you lose your key we shall replace it upon you paying for the cutting of a new one.

10. LOSS OR DAMAGES
The Owners do not accept any responsibility for loss or damage to the Hirers personal effects or property whilst staying at Boswell Farm.

11. SECURITY DEPOSIT
Due to previous experiences (especially with group bookings) the owners reserve the right to take a precautionary deposit of 25% of the hire charge to be held against breakages/additional cleaning costs.

12. SMOKING POLICY
Smoking is strictly forbidden inside all cottages.

NOTE:
Whilst every care is taken to assure complete satisfaction with your holiday accommodation, in the unhappy event of your having any problem or case for complaint, it is essential that you contact us immediately so that we may resolve it. No complaint will be entertained at the end of your holiday or after you have returned home. We do value your custom and we pride ourselves on the care that we take with our new and return guests.